Privacy Policy
Last updated: September, 2026
Acuity AI Consulting respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and communications.
1. Information We Collect
We may collect the following types of information:
- Personal information such as name, phone number, email address, company name, and appointment details
- Information you provide when contacting us via phone, SMS, email, web forms, or chat
- Communication content exchanged with us for customer service or scheduling purposes
2. How We Use Your Information
We use your information to:
- Respond to inquiries and provide customer support
- Schedule and manage appointments
- Send service-related communications, including SMS messages and emails
- Improve our services and customer experience
- Comply with legal and regulatory requirements
3. SMS Communications & Consent
If you provide your phone number and initiate contact with us, you consent to receive SMS messages from Acuity AI Consulting related to your inquiry, appointment scheduling, confirmations, and customer support.
Message frequency may vary. Standard message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP. For help, reply HELP or contact us directly.
We do not send marketing or promotional SMS messages without explicit consent.
4. Cookies, Analytics, and Advertising Tools
This website uses cookies and similar technologies to understand how visitors find and use the site. These tools run when you arrive, and you can turn them off at any time using the notice shown on your first visit or the Cookie Preferences link in the footer. Your choice is stored in your own browser, so you will need to set it again on a different device or browser.
The tools we currently use are:
- Google Analytics 4 (Google LLC) for traffic measurement: pages viewed, how you reached the site, approximate location derived from your IP address, and general device and browser information. We have turned off Google Signals and ad personalization, so this data is not used to build advertising audiences.
- PostHog (PostHog Inc.) for product analytics and session recording, which helps us see where pages are confusing or broken.
- Meta Pixel (Meta Platforms, Inc.) to measure the performance of advertising we run on Facebook and Instagram.
- Apollo.io to identify the company a business visitor may be browsing from.
We do not use these tools to collect the content of forms you submit, and we do not send the free-text fields of our assessment form to any analytics provider.
5. How We Share Your Information
We do not sell or rent your personal information, such as your name, phone number, or email address, to third parties.
The advertising tools described in Section 4 do pass limited browsing information to their providers, which some state privacy laws treat as "sharing" for cross-context behavioral advertising. You can stop this using the Cookie Preferences link in the footer.
We may share information with trusted service providers (such as messaging, scheduling, or email platforms) solely for the purpose of operating our business and delivering services to you.
6. Data Security
We implement administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or misuse. Access to systems is restricted to authorized personnel, and security practices are reviewed periodically.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
8. Your Rights and Choices
You may request access to, correction of, or deletion of your personal information by contacting us using the information below.
To opt out of the analytics and advertising tools described in Section 4, use the Cookie Preferences link in the footer of any page.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Acuity AI Consulting LLC
Email: support@acuityaiconsulting.com
Address: 2125 West Central Avenue Missoula, Montana, 59801