Three capabilities

What actually gets built.

Most engagements start with one of these and grow into the others. None of the three needs the other two to be worth doing.

01 · Voice

AI voice agents and receptionists

  • Answers every inbound call, including the 6pm one and the Saturday one
  • Books against real availability instead of taking a message
  • Asks your intake questions, in your order, and writes the answers down
  • Transfers to a human on rules you set, and says only what you approved

How the voice agents get built →

02 · Workflows

Workflow automation

  • The tools you already pay for, connected, so nothing is rekeyed twice
  • Reminders, follow-up, and escalation that fire on events rather than memory
  • Intake, scheduling, and onboarding steps handled end to end
  • Rescue work on n8n builds that quietly stopped firing

The n8n work in detail →

03 · Capture

Lead capture, intake, and the pages behind them

  • One place every lead lands: call, form, ad click, referral
  • Forms that write straight into the CRM with the source still attached
  • Qualification and routing that happen before a person sees it
  • The intake page itself, when there is nothing worth sending traffic to yet

This one has no page of its own. It is usually built alongside the other two, and it is the part most worth asking about on the call.

How it fits

One system, not three purchases.

A voice agent that books an appointment nobody sees is a demo. A workflow with nothing feeding it is a diagram. The value shows up where the three touch.

In practice that means the call, the form, and the ad click all end up in the same record, the follow-up fires off what happened rather than off someone remembering, and the calendar, the CRM, and the phone stop disagreeing about who this person is. You can buy one piece and stop there. Plenty of engagements do, and the phone alone is often the whole problem worth solving this quarter.

What gets built belongs to you at the end: your accounts, your data, your workflows, documented so someone else could pick them up. The how we work page covers what happens between the first call and the handover.

Who this is built for

Same three capabilities, written in your own vocabulary.

Med spas

Med spas and aesthetics

Consult calls that land after five, a no-show list nobody works, and pricing questions the phone must not improvise.

Read the med spa page →
Dental

Dental practices

New-patient calls during a procedure, insurance questions on repeat, and a recall list that never quite gets called.

Read the dental page →
Restoration

Restoration companies

Water at 2am goes to whoever picks up first. Answering is the entire competitive position.

Read the restoration page →
PI law

Personal injury firms

Intake that runs at the hour the accident happened, screened against your criteria before it reaches an attorney.

Read the PI intake page →

Not on that list? The pattern holds anywhere the phone rings while the work is happening. If you want the arithmetic on your own numbers first, the missed-call calculator takes about two minutes.

What it costs

One floor, published.

Builds start at $1,500, one time and custom scoped. A care plan afterwards is optional, from $75 a month, covering monitoring, prompt tuning, and small changes. Platform usage sits outside both: you hold the Vapi and telephony accounts and pay those providers directly at their published rates, with nothing added by Acuity.

Your exact number comes out of scoping on the discovery call, once the call flows and the connections are actually on the table. How an engagement gets sized, from Reclaim through Scale and Orchestrate to Compound, sits alongside the full breakdown on the pricing page.

Start with one piece

Begin where the week leaks.

Thirty minutes is usually enough to work out which of the three you need first, what it would connect to, and what it costs. You talk to the person who builds it. No deck, no pitch.

Book a 30-minute call
Book a discovery call